The Tom Peters Experience
The Customer RevolutionVideo Cassette - 1989?
Tom Peters tackles three key areas: ten traits required to construct a quality revolution; the secrets of customer listening; the importance of people to any company's success.
Publisher: [London] : BBC Training Videos, [1989?]
Characteristics: 2 videocassettes (50 min.) :,sd., col. +,1 booklet.
Alternative Title: The customer revolution. [videorecording]