Measuring for Results
The Dimension of Public Library EffectivenessBook - 2004
"Joseph Matthews leaves no question in his reader's mind that meaningful measures of a library's successes and shortcomings are essential. ...This guide will help a librarian to develop an assessment and planning tool capable of illustrating a library's value for its stakeholders, indicating future trends, and suggesting appropriate planning goals."- Technical Services Quarterly .
Publisher: Westport, Conn. : Libraries Unlimited, 2004.
Characteristics: xi, 240 p. :,ill. ;,24 cm.