From Impressed to Obsessed

12 Principles for Turning Customers and Employees Into Lifelong Fans
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Current format, Book, 2022, Available .
Current format, Book, 2022, Available . Offered in 0 more formats
"Stop satisfying your customers - and start impressing them - using the strategies of Apple, Costco, Disney, and other industry dominators. If you're aspiring to satisfy your customers, then you're aspiring to mediocrity. That's the fascinating premise of From Impressed to Obsessed, a book that will fundamentally change how…

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